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| Criterion |  Operations Bottleneck Analysis |  Operations PDCA Cycle |  Product Strategy Counter Metrics |  UX Research HEART Framework |
|---|---|---|---|---|
Purposedifferent | For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput. | For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. |
Complexitydifferent | Medium | Low | Low | Medium |
Timedifferent | 1-3 h | 1 h bis mehrere Wochen | 30-60 min | 120 min initial, dann laufend |
Participantsdifferent | 3-8 | 1-8 | 2-6 | 3-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Bottleneck Map, Flow Metrics, Improvement Options, Follow-up Measures | PDCA Log, Experiment Plan, Learning Outcome, Standard Change | Counter Metric List, Guardrail Definitions | HEART-GSM Table, Dashboard |
Tagsno overlap | FlowMeasurementConstraints | Continuous improvementLeanExperiments | MetricsMeasurementStrategyExperiments | MetricsUX researchMeasurementSatisfaction |