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Criterion
Paper illustration for Bottleneck Analysis.
Operations
Bottleneck Analysis
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper objective sheet with five SMART fields, baseline, target, owner, deadline and a complete result statement.
Product Strategy
SMART Goals
Paper illustration for Communication Plan
Delivery
Communication Plan
Purposedifferent
For a flow that backs up at one point, the method looks for the capacity limit with the greatest leverage. It explains why extra effort elsewhere barely improves throughput.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When goals are formulated too generally, it brings measurability, direction, and timing into shape. It prevents intentions from staying without clear verification.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h45-90 min15-30 min45-90 min
Participantsdifferent
3-83-121-82-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Bottleneck Map, Flow Metrics, Improvement Options, Follow-up MeasuresExpectation Map, Alignment Notes, AgreementsSMART Goal, Measurement Note, DeadlineCommunication Plan, Channel Matrix, Message Cadence
Tagsno overlap
FlowMeasurementConstraints
AlignmentStakeholdersTeam
GoalsPlanningMeasurementAlignment
CommunicationStakeholdersDeliveryPlanning
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