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| Criterion | ![]() Business Strategy Balanced Scorecard | ![]() UX Research HEART Framework | ![]() Product Discovery Outcome-Driven Innovation | ![]() Product Strategy KPI Tree |
|---|---|---|---|---|
Purposedifferent | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | Outcome-Driven Innovation clarifies customer problems, solution opportunities, and evidence. It separates jobs, desired outcomes, importance, satisfaction, and opportunity, and captures results as desired outcome statements, an opportunity landscape, and segments by underserved needs. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. |
Complexitydifferent | High | Medium | High | Medium |
Timedifferent | Halber Tag bis mehrere Wochen | 120 min initial, dann laufend | Mehrere Wochen | 90-180 min initial, dann laufend |
Participantsdifferent | 4-12 | 3-6 | 2-6 researchers plus sample | 3-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Balanced Scorecard, Strategic Measures, Initiative Map | HEART-GSM Table, Dashboard | Desired outcome statements, Opportunity landscape, Segmentation by underserved needs, Innovation hypotheses | KPI Tree, Owner List |
Tagsno overlap | StrategyMetricsExecution | MetricsUX researchMeasurementSatisfaction | OutcomesInnovationResearchQuantitative | MetricsStrategyAlignmentMeasurement |



