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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.
Complexitydifferent
LowMediumMediumLow
Timedifferent
45–90 min1-2 Tage45-90 min20-45 min
Participantsdifferent
3-10Based on research question2-5Based on research question
Formatdifferent
WorkshopAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Theme clusters, Insight statements, Opportunity areasFindability Metrics, Path Analysis, Revised IAA3 Report, Action Plan, Root Cause AnalysisContent groups, Label set, IA hypotheses
Tagsno overlap
SynthesisQualitativeRoot cause
Information architectureNavigationFindability
LeanProblem solvingCoachingOperations
Information architectureNavigationStructure
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