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Selected:Affinity DiagrammingCustomer Journey MappingLASR (Lightweight Approach for Software Reviews)ATAM (Architecture Tradeoff Analysis Method)
| Criterion | ![]() UX Research Affinity Diagramming | ![]() UX Research Customer Journey Mapping | ![]() Architecture LASR (Lightweight Approach for Software Reviews) | ![]() Architecture ATAM (Architecture Tradeoff Analysis Method) |
|---|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | LASR helps development teams identify where their software falls short of important quality goals and which improvements to consider. A small group with existing system knowledge can make an initial assessment and investigate open questions in more detail. | ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation. |
Complexitydifferent | Low | Medium | Medium | High |
Timedifferent | 45–90 min | 2-4 h | 3–4 h for initial assessment; preparation and deeper analysis additional | Several meetings plus preparation and analysis; total effort depends on scope |
Participantsdifferent | 3-10 | 4-10 | 1 or a small team; particularly suitable for 3–4 people | Evaluation team, architects, and relevant stakeholders |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Journey Map, Pain-point List, Opportunity Backlog | Lean Mission Statement describing the software’s purpose, Prioritized quality goals and evaluation criteria, Risks and estimated gaps against quality goals, More closely examined findings and open checks | Prioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigations |
Tagsno overlap | SynthesisQualitativeRoot cause | JourneyServiceService design | ArchitectureQualityRiskAssessmentLean | ArchitectureQualityRiskTradeoffsStakeholders |



