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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Causal Loop Diagram workspace showing the question, observations, and next decision.
Systems Thinking
Causal Loop Diagram
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.A Causal Loop Diagram makes feedback, reinforcement, and balance in a system legible. It uncovers side effects and self-reinforcement that stay hidden in linear explanations.
Complexitydifferent
LowHighMediumMedium
Timedifferent
45–90 min2-6 h1-3 h1-3 h
Participantsdifferent
3-103-83-102-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Theme clusters, Insight statements, Opportunity areasCurrent Reality Tree, Core Problems, Intervention IdeasCustomer Journey Canvas, Pain Points, Experience OpportunitiesCausal Loop Diagram, Feedback Notes, Leverage Points
Tagsno overlap
SynthesisQualitativeRoot cause
Systems thinkingRoot causeConstraintsCausality
JourneyCustomerService designCanvas
FeedbackSystems thinkingCausalityDynamics
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