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| Criterion | ![]() UX Research Affinity Diagramming | ![]() Knowledge Modeling Concept Mapping | ![]() Operations 5 Whys | ![]() Operations 8D Problem Solving |
|---|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Low | Medium | Low | High |
Timedifferent | 45–90 min | 1-2 h | 15-30 min | 1-6 Wochen |
Participantsdifferent | 3-10 | 1-8 | 2-6 | 4-10 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Concept Map, Relationship Labels, Knowledge Gaps | Root cause notes, Countermeasures | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | SynthesisQualitativeRoot cause | KnowledgeConceptsMappingSensemaking | Root causeIncidentLeanProblem solving | QualityProblem solvingRoot cause |



