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Criterion
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration showing three sorted card stacks and an open question about a possible group.
UX Research
Card Sorting
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When content only makes sense internally and users can't find the structure again, card sorting exposes their mental order. Terms, groups, and naming are then aligned with the target group's expectations.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowLowMediumLow
Timedifferent
45–90 min20-45 min1-2 Tage15-30 min
Participantsdifferent
3-10Based on research questionBased on research question2-6
Formatdifferent
WorkshopWorkshop + asyncAsyncWorkshop
Outputdifferent
Theme clusters, Insight statements, Opportunity areasContent groups, Label set, IA hypothesesFindability Metrics, Path Analysis, Revised IARoot cause notes, Countermeasures
Tagsno overlap
SynthesisQualitativeRoot cause
Information architectureNavigationStructure
Information architectureNavigationFindability
Root causeIncidentLeanProblem solving
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