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| Criterion |  UX Research Affinity Diagramming |  Business Strategy Balanced Scorecard |  Operations 8D Problem Solving |  UX Research Empathy Mapping |
|---|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | Balanced Scorecard translates strategy into a few interconnected perspectives and metrics. It holds impact, steering, and learning together in daily work instead of narrowing strategy down to financial figures. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitydifferent | Low | High | High | Low |
Timedifferent | 45–90 min | Halber Tag bis mehrere Wochen | 1-6 Wochen | 30–60 min |
Participantsdifferent | 3-10 | 4-12 | 4-10 | 4-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | Balanced Scorecard, Strategic Measures, Initiative Map | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | SynthesisQualitativeRoot cause | StrategyMetricsExecution | QualityProblem solvingRoot cause | SynthesisQualitativeWorkshop |