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| Criterion | ![]() UX Research Affinity Diagramming | ![]() Operations 8D Problem Solving | ![]() Facilitation Decision Jam | ![]() Operations Kepner-Tregoe |
|---|---|---|---|---|
Purposedifferent | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer. | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. |
Complexitydifferent | Low | High | Low | High |
Timedifferent | 45–90 min | 1-6 Wochen | 60-90 min | 2-8 h |
Participantsdifferent | 3-10 | 4-10 | 4-10 | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Theme clusters, Insight statements, Opportunity areas | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Problem Cluster, Prioritized Challenge, Experiment | Problem Analysis, Decision Analysis, Risk Plan |
Tagsno overlap | SynthesisQualitativeRoot cause | QualityProblem solvingRoot cause | FacilitationDecisionProblem solvingWorkshop | Problem solvingRoot causeDecisionOperations |



