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Criterion
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Affinity Diagramming
UX Research
Affinity Diagramming
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-60 min1-3 Tage45–90 min30-60 min
Participantsdifferent
1-5Internes Team3-102-8
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
ABC Classification, Focus Rules, Control ListPersona Profiles, Needs Summary, Scenario NotesTheme clusters, Insight statements, Opportunity areasFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
PrioritizationOperationsPortfolio
ResearchCustomerSynthesis
SynthesisQualitativeRoot cause
Root causeQualityOperations
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