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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
MediumMediumLowLow
Timedifferent
45-90 min90-180 min initial, dann laufend60–90 min30-60 min
Participantsdifferent
2-53-82-82-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
A3 Report, Action Plan, Root Cause AnalysisKPI Tree, Owner ListStakeholder Map, Engagement Plan, Risk NotesCounter Metric List, Guardrail Definitions
Tagsno overlap
LeanProblem solvingCoachingOperations
MetricsStrategyAlignmentMeasurement
StakeholdersAlignmentFacilitationChange
MetricsMeasurementStrategyExperiments
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