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Criterion
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
MediumHighLowHigh
Timedifferent
45-90 min1-6 Wochen30-60 min2-6 h
Participantsdifferent
2-54-102-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
A3 Report, Action Plan, Root Cause Analysis8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanFishbone Diagram, Cause Categories, Investigation BacklogFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
LeanProblem solvingCoachingOperations
QualityProblem solvingRoot cause
Root causeQualityOperations
RiskQualityOperationsRoot cause
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