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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of Request for Comments (RFC) with its method-specific working model.
Architecture
Request for Comments
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.An RFC clarifies architecture context, options, and consequences. It structures technical context, alternatives, tradeoffs, open questions, and review feedback, and captures the result as an RFC document, reviewer comments, and a decision rationale.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
HighMediumMediumHigh
Timedifferent
1-6 Wochen1-3 Wochen vom Draft bis zur Entscheidung45-90 min2-8 h
Participantsdifferent
4-103-20 Reviewer2-52-8
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanRFC document, Reviewer comments, Decision rationale, Follow-up ADR or ticketsA3 Report, Action Plan, Root Cause AnalysisProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
QualityProblem solvingRoot cause
ArchitectureDecisionAsyncGovernance
LeanProblem solvingCoachingOperations
Problem solvingRoot causeDecisionOperations
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