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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
HighLowLowHigh
Timedifferent
1-6 Wochen30-60 min1-5 Tage2-6 h
Participantsdifferent
4-102-8Nutzertraffic3-10
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanFishbone Diagram, Cause Categories, Investigation BacklogInterest Metrics, Conversion Signal, Learning NoteFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
QualityProblem solvingRoot cause
Root causeQualityOperations
ValidationExperimentsDemandGrowth
RiskQualityOperationsRoot cause
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