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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration of Scatter Diagram with its method-specific working model.
Operations
Scatter Diagram
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighLowLowLow
Timedifferent
1-6 Wochen30-60 min30-90 min15-30 min
Participantsdifferent
4-102-81-42-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanFishbone Diagram, Cause Categories, Investigation BacklogScatter Plot, Korrelationsnotiz, HypothesenlisteRoot cause notes, Countermeasures
Tags1 shared
QualityProblem solvingRoot cause
Root causeQualityOperations
Root causeQualityVisualization
Root causeIncidentLeanProblem solving
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