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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration of the Lotus Blossom working structure.
Innovation
Lotus Blossom
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.When a central question feels too large, the method breaks it into neighboring topic fields with their own depth of ideation. It holds structure and openness at the same time, so adjacent perspectives don't get lost. This grows an idea space out of a core problem.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
HighLowLowHigh
Timedifferent
1-6 Wochen30-60 min45-90 min2-8 h
Participantsdifferent
4-102-83-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanFishbone Diagram, Cause Categories, Investigation BacklogLotus Diagram, Idea Themes, ShortlistProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
QualityProblem solvingRoot cause
Root causeQualityOperations
BrainstormingIdeationCreativityDivergenceWorkshop
Problem solvingRoot causeDecisionOperations
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