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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration of a four-quadrant grid with tasks sorted by importance and urgency and translated into actions.
Decision Making
Eisenhower Matrix
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.It separates true priorities from noise so it becomes clear what should be done now, scheduled, delegated, or dropped.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
HighLowHighLow
Timedifferent
1-6 Wochen15-30 min2-8 h30-60 min
Participantsdifferent
4-101-62-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanEisenhower Matrix, Action List, Delegation NotesProblem Analysis, Decision Analysis, Risk PlanFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
QualityProblem solvingRoot cause
PrioritizationFocusTasks
Problem solvingRoot causeDecisionOperations
Root causeQualityOperations
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