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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for DMAIC.
Operations
DMAIC
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a process problem with fluctuating performance, the method brings analysis and improvement into a disciplined sequence. It creates a framework in which numbers, causes, and control come together.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
HighHighLowHigh
Timedifferent
1-6 Wochen2-12 Wochen30-60 min2-8 h
Participantsdifferent
4-103-102-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanProject Charter, Measurement Plan, Cause Analysis, Control PlanFishbone Diagram, Cause Categories, Investigation BacklogProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
QualityProblem solvingRoot cause
Continuous improvementQualityProcess improvement
Root causeQualityOperations
Problem solvingRoot causeDecisionOperations
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