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| Criterion | ![]() Operations 8D Problem Solving | ![]() Decision Making Decision Matrix | ![]() Operations 5 Whys | ![]() Operations Root Cause Tree Analysis |
|---|---|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie. |
Complexitydifferent | High | Medium | Low | Medium |
Timedifferent | 1-6 Wochen | 45-90 min | 15-30 min | 1-3 h |
Participantsdifferent | 4-10 | 2-8 | 2-6 | 2-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop | Workshop |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Decision Matrix, Scoring Rationale, Selected Option | Root cause notes, Countermeasures | Cause Tree, Evidence Notes, Countermeasures |
Tagsno overlap | QualityProblem solvingRoot cause | DecisionCriteriaScoringTradeoffs | Root causeIncidentLeanProblem solving | Root causeTreeIncidentQuality |



