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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Change Analysis.
Operations
Change Analysis
Paper illustration of Goal Question Metric with its method-specific working model.
Engineering
Goal Question Metric
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.Helps clarify technical problems, hypotheses, and next steps in concrete terms. It breaks a technical problem into testable parts. The result is captured as a GQM table and metric briefs.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.
Complexitydifferent
HighMediumMediumMedium
Timedifferent
1-6 Wochen45-120 min90-180 min90-180 min initial, dann laufend
Participantsdifferent
4-102-63-63-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanChange Matrix, Cause Hypotheses, Validation Questions, Action ListGQM Table, Metric ProfilesKPI Tree, Owner List
Tagsno overlap
QualityProblem solvingRoot cause
ChangeRoot causeTroubleshootingComparison
MetricsMeasurementEngineeringAlignment
MetricsStrategyAlignmentMeasurement
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