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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Affinity Estimation.
Agile
Affinity Estimation
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When many tasks need to be classified quickly, it sorts them by perceived effort and similarity. It reduces the effort of fine-grained estimation for large volumes.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.
Complexitydifferent
HighMediumLowHigh
Timedifferent
1-6 Wochen30-90 min30-60 min2-8 h
Participantsdifferent
4-103-122-82-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanAffinity Size Map, Grouped Estimates, Unclear ItemsFishbone Diagram, Cause Categories, Investigation BacklogProblem Analysis, Decision Analysis, Risk Plan
Tagsno overlap
QualityProblem solvingRoot cause
EstimationBacklogRelative sizing
Root causeQualityOperations
Problem solvingRoot causeDecisionOperations
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