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| Criterion |  Operations 8D Problem Solving |  Operations 5 Whys |  Decision Making Decision Matrix |  Operations Root Cause Tree Analysis |
|---|---|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. | When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic. | For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie. |
Complexitydifferent | High | Low | Medium | Medium |
Timedifferent | 1-6 Wochen | 15-30 min | 45-90 min | 1-3 h |
Participantsdifferent | 4-10 | 2-6 | 2-8 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Root cause notes, Countermeasures | Decision Matrix, Scoring Rationale, Selected Option | Cause Tree, Evidence Notes, Countermeasures |
Tagsno overlap | QualityProblem solvingRoot cause | Root causeIncidentLeanProblem solving | DecisionCriteriaScoringTradeoffs | Root causeTreeIncidentQuality |