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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
A paper-based illustration representing Brainstorming with its core stages and visible working result.
Innovation
Brainstorming
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a team faces an open question with many obvious directions, the method first creates breadth instead of premature commitment. It separates idea flow from evaluation and makes lines of thought visible, creating a pool for selection and further development.
Complexitydifferent
LowLowHighLow
Timedifferent
15-30 min30-60 min1-6 Wochen30-60 min
Participantsdifferent
2-63-104-104-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Root cause notes, CountermeasuresStar-Shaped Question Map, Question List, Assumption List8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanIdea pool, Theme clusters, Shortlist
Tagsno overlap
Root causeIncidentLeanProblem solving
BrainstormingIdeationWorkshopDiscovery
QualityProblem solvingRoot cause
BrainstormingIdeationCreativityWorkshopDivergence
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