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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of Scatter Diagram with its method-specific working model.
Operations
Scatter Diagram
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When the question is whether two measures are related, the method makes patterns in the data picture visible. It separates felt correlations from relationships that actually show up in the data.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowLowLowHigh
Timedifferent
15-30 min30-90 min30-60 min1-6 Wochen
Participantsdifferent
2-61-42-84-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Root cause notes, CountermeasuresScatter Plot, Korrelationsnotiz, HypothesenlisteFishbone Diagram, Cause Categories, Investigation Backlog8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tags1 shared
Root causeIncidentLeanProblem solving
Root causeQualityVisualization
Root causeQualityOperations
QualityProblem solvingRoot cause
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