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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.In many problem situations, effect is distributed unequally across many causes. A Pareto Analysis separates the few drivers with high leverage from the long remainder and focuses attention on what measurably moves the needle.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowLowMediumLow
Timedifferent
15-30 min30-60 min45-90 min30-60 min
Participantsdifferent
2-61-62-52-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Root cause notes, CountermeasuresPareto Chart, Top Causes, Focus ListA3 Report, Action Plan, Root Cause AnalysisFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
Root causeIncidentLeanProblem solving
PrioritizationQualityFocusRoot cause
LeanProblem solvingCoachingOperations
Root causeQualityOperations
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