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Criterion
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Affinity Diagramming
UX Research
Affinity Diagramming
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitydifferent
LowHighLowMedium
Timedifferent
15-30 min1-6 Wochen45–90 min1-3 h
Participantsdifferent
2-64-103-102-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Root cause notes, Countermeasures8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanTheme clusters, Insight statements, Opportunity areasCause Tree, Evidence Notes, Countermeasures
Tags1 shared
Root causeIncidentLeanProblem solving
QualityProblem solvingRoot cause
SynthesisQualitativeRoot cause
Root causeTreeIncidentQuality
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