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Criterion
Visual Management workspace showing the question, observations, and next decision.
Operations
Visual Management
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
With high tempo and many parallel topics, the method makes status, deviations, and priorities visible at a glance. It reduces search effort and prevents what matters from getting lost in daily work.When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
LowMediumHighLow
Timedifferent
Ongoing1-3 Wochen1-6 Wochen30-60 min
Participantsdifferent
1-205-12 Interviews4-102-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Visual Board, Status Indicators, Exception CuesJob Stories, Outcome Statements, Opportunity List8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
SignalsOperationsVisual management
CustomerOutcomesNeeds
QualityProblem solvingRoot cause
Root causeQualityOperations
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