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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Pareto Analysis
Decision Making
Pareto Analysis
Paper fishbone diagram with a measurable effect at the head and six labeled cause branches.
Operations
Fishbone Diagram
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.In many problem situations, effect is distributed unequally across many causes. A Pareto Analysis separates the few drivers with high leverage from the long remainder and focuses attention on what measurably moves the needle.When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers.
Complexitydifferent
MediumHighLowLow
Timedifferent
1-3 h1-6 Wochen30-60 min30-60 min
Participantsdifferent
3-104-101-62-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Process Map, Handoff List, Improvement Backlog8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanPareto Chart, Top Causes, Focus ListFishbone Diagram, Cause Categories, Investigation Backlog
Tagsno overlap
ProcessOperationsImprovement
QualityProblem solvingRoot cause
PrioritizationQualityFocusRoot cause
Root causeQualityOperations
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