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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() UX Research Affinity Diagramming | ![]() Decision Making Pareto Analysis | ![]() Operations 8D Problem Solving |
|---|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | In many problem situations, effect is distributed unequally across many causes. A Pareto Analysis separates the few drivers with high leverage from the long remainder and focuses attention on what measurably moves the needle. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Medium | Low | Low | High |
Timedifferent | 1-3 Wochen | 45–90 min | 30-60 min | 1-6 Wochen |
Participantsdifferent | 5-12 Interviews | 3-10 | 1-6 | 4-10 |
Formatdifferent | Workshop + async | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Theme clusters, Insight statements, Opportunity areas | Pareto Chart, Top Causes, Focus List | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | CustomerOutcomesNeeds | SynthesisQualitativeRoot cause | PrioritizationQualityFocusRoot cause | QualityProblem solvingRoot cause |



