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| Criterion | ![]() UX Research HEART Framework | ![]() Growth North Star Metric | ![]() Product Strategy KPI Tree | ![]() Product Strategy Counter Metrics |
|---|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When product teams track many metrics, the view of the actual customer outcome easily gets lost. A North Star Metric bundles growth, usage, and value contribution into one signal that makes the system's direction visible. | When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list. | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 120 min initial, dann laufend | 1-2 h | 90-180 min initial, dann laufend | 30-60 min |
Participantsdifferent | 3-6 | 3-8 | 3-8 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | North Star metric, Input metric tree, Measurement cadence | KPI Tree, Owner List | Counter Metric List, Guardrail Definitions |
Tags1 shared | MetricsUX researchMeasurementSatisfaction | GrowthMetricsAlignmentRetention | MetricsStrategyAlignmentMeasurement | MetricsMeasurementStrategyExperiments |



