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| Criterion |  UX Research Empathy Mapping |  Delivery Shape Up |  UX Research Affinity Diagramming |  Operations 8D Problem Solving |
|---|---|---|---|---|
Purposedifferent | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | Shape Up helps clarify scope, sequence, and delivery flow. It makes work boundaries and decisions explicit and captures results as pitches, bet-table decisions, and hill charts. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. |
Complexitydifferent | Low | Medium | Low | High |
Timedifferent | 30–60 min | 6 Wochen Cycle + 2 Wochen Cool-Down | 45–90 min | 1-6 Wochen |
Participantsdifferent | 4-8 | 2-4 pro Pitch | 3-10 | 4-10 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Empathy Map, Assumptions List, Research Gaps | Pitches, Bet-table decisions, Hill charts, Cooldown outcomes | Theme clusters, Insight statements, Opportunity areas | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan |
Tagsno overlap | SynthesisQualitativeWorkshop | PlanningDeliveryAutonomy | SynthesisQualitativeRoot cause | QualityProblem solvingRoot cause |