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Criterion
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Purposedifferent
When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.
Complexitydifferent
LowMediumMediumHigh
Timedifferent
30-60 min1-4 h90-180 min initial, dann laufend1-6 Wochen
Participantsdifferent
2-63-83-84-10
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Counter Metric List, Guardrail DefinitionsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanKPI Tree, Owner List8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan
Tagsno overlap
MetricsMeasurementStrategyExperiments
Root causeProblem solvingQualityIncident
MetricsStrategyAlignmentMeasurement
QualityProblem solvingRoot cause
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