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| Criterion |  Operations 8D Problem Solving |  UX Research Empathy Mapping |  Operations Fishbone Diagram |  UX Research Affinity Diagramming |
|---|---|---|---|---|
Purposedifferent | For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. | When research notes, feedback, or observations sit unconnected side by side, affinity diagramming sorts the raw material into solid themes. Many individual points turn into patterns that make decisions and opportunities clearer. |
Complexitydifferent | High | Low | Low | Low |
Timedifferent | 1-6 Wochen | 30–60 min | 30-60 min | 45–90 min |
Participantsdifferent | 4-10 | 4-8 | 2-8 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | 8D Report, Containment Plan, Root Cause Evidence, Corrective Action Plan | Empathy Map, Assumptions List, Research Gaps | Fishbone Diagram, Cause Categories, Investigation Backlog | Theme clusters, Insight statements, Opportunity areas |
Tagsno overlap | QualityProblem solvingRoot cause | SynthesisQualitativeWorkshop | Root causeQualityOperations | SynthesisQualitativeRoot cause |