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Criterion
Paper illustration for 8D Problem Solving.
Operations
8D Problem Solving
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of KPI Tree with its method-specific working model.
Product Strategy
KPI Tree
Paper illustration of Counter Metrics with its method-specific working model.
Product Strategy
Counter Metrics
Purposedifferent
For an acute quality or delivery problem, the method structures immediate protection and root cause work together. It keeps the situation stable while the actual cause is investigated cleanly.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When metrics across the organization drift apart, it arranges drivers and effects under one shared logic. It connects customer value, product logic, and decision priorities. The result is captured as a KPI tree and owner list.When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions.
Complexitydifferent
HighMediumMediumLow
Timedifferent
1-6 Wochen1-2 h90-180 min initial, dann laufend30-60 min
Participantsdifferent
4-104-123-82-6
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
8D Report, Containment Plan, Root Cause Evidence, Corrective Action PlanAlignment Map, Open Issues, Decision QuestionsKPI Tree, Owner ListCounter Metric List, Guardrail Definitions
Tagsno overlap
QualityProblem solvingRoot cause
AlignmentStakeholdersStrategyFacilitation
MetricsStrategyAlignmentMeasurement
MetricsMeasurementStrategyExperiments
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